Monday 7 November 2016

VERITAS Introducing the new End-of-Life Policy



Mail From - Rick Valentine, SVP, Veritas Support 


We are pleased to introduce an improved End-of-Life (EOL) Policy for Veritas products.




At Veritas, we understand the importance our customers place on buying a sound product that solves business needs. We also understand that when issues do arise, our customers rely on Veritas to provide excellent support.
The new Veritas EOL policy provides a product specific lifecycle tailored to the way you deploy and use our products and is aligned to how those products are refreshed so that you receive the maximum benefit of Veritas support.
The new EOL policy provides:

  • Standard Support Periods that better fit how you deploy and use Veritas products.
  • Predictable support durations and options to extend technical support which enables you to better plan upgrades.



Thank you for being a Veritas Valued Customer. Please contact your sales representative if you have any questions regarding the new EOL Policy.





No comments:

Post a Comment