Backup Get Failed with error code 89_Netbackup_Solaris

VERITAS Netbackup 7.0  -Backup Get Failed with error code 89_Netbackup_Solaris

Backups are get failed with error code 89 on Netbackup Master Server – Solaris with NBU 7.0

Error:-

Could not allocate enough shared memory for backup buffers

BPTM Logs:-

11:47:27.774 [15047] <16> mpx_setup_shm: could not allocate enough shared memory for backup buffers, Invalid argument

11:47:27.774 [15047] <2> send_brm_msg: EXIT BMSDB_1343369841 89

11:47:27.775 [15047] <2> bct_clear_active: Set BCTable entry 24 to inactive, ACTIVE_GC count decremented to 24

12:32:42.784 [21214] <2> job_connect: Connected to the host T200001 contype 10 jobid <6857> socket <5>

12:32:42.784 [21214] <2> job_connect: Connected on port 53151

12:32:42.784 [21214] <2> set_job_details: Tfile (6857): LOG 1343372562 16 bptm 21214 could not allocate enough shared memory for backup buffers, Invalid argument

13:32:51.207 [15047] <16> mpx_setup_shm: could not allocate enough shared memory for backup buffers, Invalid argument

13:32:51.207 [15047] <2> send_brm_msg: EXIT MFAPP_1343376163 89

Troubleshooting:-

1. At times backups may exit with status code 89 reported on Solaris 10 media servers, even though ample memory is available on the system.

2. It is recommended that the amount of system resources such as available swap and memory are monitored prior to tuning.Any system tuning should be undertaken with the philosophy that parameters may need to be removed or modified in /etc/system which may require a reboot of the system.

3. For Solaris10 using /etc/system file for the NBU resources:

4. Edit the file and add or change the following line:

set shmsys:shminfo_shmmni=512                *Solaris10 default =128

5.Reboot the  Master server and test the backup it was successfully &  no error reported post enable the shared memory

Solution:-

Note: Enabled the shared memory on solaris for NBU Resource.

1. For solaris10 using   /etc/system   file for the NBU resources:  Edit the file and add or change the following line:

set shmsys:shminfo_shmmni=512                *Solaris10 default =128

2. Reboot the server.

# shutdown -g0 -y -i6

Found the issue was resolved after enabling the shared memory resource for NBU